Privacy policy

PRIVACY POLICY — NATURE'S MEDICINES Last updated: May 2026 Nature's Medicines (operated by T/Dr Ras AMJ Baker, Traditional Health Practice No: 000 1167/008) is committed to protecting your personal information under the Protection of Personal Information Act 4 of 2013 (POPIA). INFORMATION WE COLLECT When you shop with us or contact us, we may collect: - Name, email address, phone number, shipping address - Payment information (processed by our payment provider — we do not store card details) - Order history and product preferences - Website usage data via cookies - Communications via WhatsApp, email, or our contact form HOW WE USE YOUR INFORMATION - Process and fulfil your orders - Communicate about your order or enquiry - Send product updates (with your consent only) - Improve our website and services - Meet our legal obligations We do not sell, rent, or share your information with third parties for their marketing purposes. SERVICE PROVIDERS We share information only with: - Courier/logistics providers (delivery only) - Payment processing provider (secure payment processing) - Shopify Inc. (e-commerce platform) - Google Analytics (anonymised website usage) COOKIES Our site uses cookies. You may disable these via your browser settings. YOUR RIGHTS UNDER POPIA You have the right to: access your information; request corrections; request deletion; object to processing; withdraw marketing consent; lodge a complaint with the Information Regulator (inforegulator.org.za). Contact: naturesmedicinesouthafrica@gmail.com | 071 171 0909 Responsible Party: Aaron Michael-James Baker (Director, Natures Medicines SA — Reg No: 2020/190230/07) DATA RETENTION We retain information only as long as necessary for the stated purposes or as required by law. CONTACT US Nature's Medicines | T/Dr Ras AMJ Baker Bovlei Farm, Piketberg, 7320, South Africa Phone: 071 171 0909 Email: naturesmedicinesouthafrica@gmail.com Practice No: 000 1167/008